From 1bb655837fe0df4e699d54370ba95ccae0a9c759 Mon Sep 17 00:00:00 2001
From: "Lisa Klaffki (Desy)" <lisa.klaffki@desy.de>
Date: Thu, 3 Nov 2022 18:52:22 +0100
Subject: [PATCH] creating new sections & reorganize questions
---
faq.md | 92 ++++++++++++++++++++++++++++++----------------------------
1 file changed, 47 insertions(+), 45 deletions(-)
diff --git a/faq.md b/faq.md
index 6a5ec376f..48366b8d0 100644
--- a/faq.md
+++ b/faq.md
@@ -6,12 +6,12 @@ excerpt:
Collection of Frequently Asked Question (FAQ) about HIFIS.
---
-## General
+## General Questions about HIFIS
{:.text-success}
<details class="my-3">
<summary>
- <strong id="what-is-the-mission-of-hifis"><a href="#what-is-the-mission-of-hifis">What is the mission of HIFIS?</a></strong>
+ <strong id="what-is-the-mission-of-hifis">What is the mission of HIFIS?</strong>
</summary>
<div>
<b>Our Aim</b>
@@ -33,67 +33,66 @@ At the same time, the significance of a sustainable software development for the
<details class="my-3">
<summary>
- <strong id="how-can-hifis-help-me-as-a-researcher"><a href="#how-can-hifis-help-me-as-a-researcher">How can HIFIS help me as a researcher?</a></strong>
+ <strong id="timeline">What is the timeline for HIFIS?</strong>
</summary>
<div>
- <p>The purpose of HIFIS is to support science and scientists. Within the HIFIS platform, we are building:</p>
- <ul>
- <li>The <a href="https://helmholtz.cloud"><strong>Helmholtz Cloud</strong></a>, providing a portfolio of seamlessly accessible IT services to simplify your daily work.</li>
- <li>All cloud services and software trainings and support are free of charge!</li>
- <li>A <strong>Helmholtz-wide login mechanism</strong>, the <a href="https://aai.helmholtz.de">Helmholtz AAI</a>,</li>
- <li>A stable, high-bandwidth <strong>network infrastructure</strong> connecting all Helmholtz centers,</li>
- <li><a href="{{ "services/software-overview" | relative_url }}"><strong>Software services</strong></a> to provide you with a common platform,
- <a href="{% link events.md %}">training</a> and
- <a href="{% link services/software/consulting.html %}">support</a> for high-quality sustainable software development.</li>
- </ul>
+ <p>The HIFIS platform was set up in 2019, with basic infrastructure services (AAI) and pilot services online since 2020. The <a href="{% post_url 2020/10/2020-10-13-initial-service-portfolio %}">initial cloud service portfolio has been made public</a> by
+ end of 2020;
+ the production version of the <a href="{% post_url 2021/11/2021-11-17-CloudPortal %}">Helmholtz Cloud Portal was made available</a> by November 2021.
+ The finalisation of the cloud rulebook and GDPR compliant agreement is planned during 2022.</p><p>
+ Please also refer to our <a href="{{ "roadmap" | relative_url }}"><strong>HIFIS Roadmap</strong></a> to stay up to date.
+ </p>
</div>
</details>
<details class="my-3">
<summary>
- <strong id="how-can-i-access-cloud-services"><a href="#how-can-i-access-cloud-services">How can I access Cloud Services?</a></strong>
+ <strong id="where-can-i-register-for-a-newsletter">Where can I register for a newsletter?</strong>
</summary>
<div>
- <p>Find all our Cloud Services, as well as any usage details and conditions at the
- <a href="https://helmholtz.cloud/services"><strong>Helmholtz Cloud Portal</strong></a>.</p>
- <p>It is easier than ever before, since you do not need to create new accounts with new passwords!
- Just search for “Helmholtz AAI†when logging in and use your home institute’s credentials.</p>
- <p>Please
- <a href="https://aai.helmholtz.de/tutorial/2021/06/23/how-to-helmholtz-aai.html"><strong>refer to our illustrated tutorial on how to access Cloud Services via Helmholtz AAI</strong></a>
- for more details.</p>
+ <p>Since July 2022, HIFIS is sending quarterly newsletters via <code class="language-plaintext highlighter-rouge">newsletter@hifis.net</code>. You are invited to register to never miss any news and upcoming events! Newsletters published so far can be <a href="{% link newsletter/index.md %}">found here</a>.</p>
+ <p>Either register <a href="mailto:sympa@desy.de?subject=sub%20hifis-newsletter">by sending a registration mail</a> or
+ <a href="https://lists.desy.de/sympa/subscribe/hifis-newsletter">register here</a>, where you can also unregister.</p>
+ <p>To stay updated on general HIFIS news, you are invited to check out
+ <a href="{{ site.feed.collections.posts.path | relative_url }}">our RSS news feed</a>—besides, of course, regularly checking our website and <a href="news">news section!</a></p>
</div>
</details>
<details class="my-3">
<summary>
- <strong id="timeline"><a href="#timeline">What is the timeline for HIFIS?</a></strong>
+ <strong id="how-should-i-acknowledge-hifis-assistance-in-a-publication">How should I acknowledge HIFIS assistance in a publication?</strong>
</summary>
<div>
- <p>The HIFIS platform was set up in 2019, with basic infrastructure services (AAI) and pilot services online since 2020. The <a href="{% post_url 2020/10/2020-10-13-initial-service-portfolio %}">initial cloud service portfolio has been made public</a> by
- end of 2020;
- the production version of the <a href="{% post_url 2021/11/2021-11-17-CloudPortal %}">Helmholtz Cloud Portal was made available</a> by November 2021.
- The finalisation of the cloud rulebook and GDPR compliant agreement is planned during 2022.</p><p>
- Please also refer to our <a href="{{ "roadmap" | relative_url }}"><strong>HIFIS Roadmap</strong></a> to stay up to date.
- </p>
+ <p>Please include the following text:</p>
+ <blockquote>
+ <p>We gratefully acknowledge the HIFIS (Helmholtz Federated IT Services)
+ team for … (e.g. support with the <a href="#how-can-hifis-help-me-as-a-researcher">components above</a>)</p>
+ </blockquote>
</div>
</details>
+
+## Access and Service Portfolio
+{:.text-success}
+
<details class="my-3">
<summary>
- <strong id="where-can-i-register-for-a-newsletter"><a href="#where-can-i-register-for-a-newsletter">Where can I register for a newsletter?</a></strong>
+ <strong id="how-can-i-access-cloud-services">How can I access Cloud Services?</strong>
</summary>
<div>
- <p>Since July 2022, HIFIS is sending quarterly newsletters via <code class="language-plaintext highlighter-rouge">newsletter@hifis.net</code>. You are invited to register to never miss any news and upcoming events! Newsletters published so far can be <a href="{% link newsletter/index.md %}">found here</a>.</p>
- <p>Either <a href="mailto:sympa@desy.de?subject=sub%20hifis-newsletter">register by clicking on this link and sending a registration mail</a> or
- <a href="https://lists.desy.de/sympa/subscribe/hifis-newsletter">register here—you can also unregister here</a>.</p>
- <p>To stay updated on general HIFIS news, you are invited to check out
- <a href="{{ site.feed.collections.posts.path | relative_url }}">our RSS news feed</a>—besides, of course, regularly checking our website and <a href="news">news section!</a></p>
+ <p>Find all our Cloud Services, as well as any usage details and conditions at the
+ <a href="https://helmholtz.cloud/services"><strong>Helmholtz Cloud Portal</strong></a>.</p>
+ <p>It is easier than ever before, since you do not need to create new accounts with new passwords!
+ Just search for “Helmholtz AAI†when logging in and use your home institute’s credentials.</p>
+ <p>Please
+ <a href="https://aai.helmholtz.de/tutorial/2021/06/23/how-to-helmholtz-aai.html"><strong>refer to our illustrated tutorial on how to access Cloud Services via Helmholtz AAI</strong></a>
+ for more details.</p>
</div>
</details>
<details class="my-3">
<summary>
- <strong id="my-helmholtz-center-is-not-directly-involved-into-hifis-do-you-still-help-me"><a href="#my-helmholtz-center-is-not-directly-involved-into-hifis-do-you-still-help-me">My Helmholtz center is not directly involved into HIFIS. Do you still help me?</a></strong>
+ <strong id="my-helmholtz-center-is-not-directly-involved-into-hifis-do-you-still-help-me">My Helmholtz center is not directly involved into HIFIS. Do you still help me?</strong>
</summary>
<div>
<p>Yes, of course. HIFIS is a Helmholtz-wide platform that aims to
@@ -102,19 +101,22 @@ At the same time, the significance of a sustainable software development for the
</div>
</details>
+## HIFIS for Scientists
+{:.text-success}
<details class="my-3">
<summary>
- <strong id="how-should-i-acknowledge-hifis-assistance-in-a-publication"><a href="#how-should-i-acknowledge-hifis-assistance-in-a-publication">How should I acknowledge HIFIS assistance in a publication?</a></strong>
+ <strong id="how-can-hifis-help-me-as-a-researcher">How can HIFIS help me as a researcher?</strong>
</summary>
<div>
- <p>Please include the following text:</p>
- <blockquote>
- <p>We gratefully acknowledge the HIFIS (Helmholtz Federated IT Services)
- team for … (e.g. support with the <a href="#how-can-hifis-help-me-as-a-researcher">components above</a>)</p>
- </blockquote>
+ <p>The purpose of HIFIS is to support science and scientists. Within the HIFIS platform, we are building:</p>
+ <ul>
+ <li>The <a href="https://helmholtz.cloud"><strong>Helmholtz Cloud</strong></a>, providing a portfolio of seamlessly accessible IT services to simplify your daily work.</li>
+ <li>All cloud services and software trainings and support are free of charge!</li>
+ <li>A <strong>Helmholtz-wide login mechanism</strong>, the <a href="https://aai.helmholtz.de">Helmholtz AAI</a>,</li>
+ <li>A stable, high-bandwidth <strong>network infrastructure</strong> connecting all Helmholtz centers,</li>
+ <li><a href="{{ "services/software-overview" | relative_url }}"><strong>Software services</strong></a> to provide you with a common platform,
+ <a href="{% link events.md %}">training</a> and
+ <a href="{% link services/software/consulting.html %}">support</a> for high-quality sustainable software development.</li>
+ </ul>
</div>
</details>
-
-
-
-
--
GitLab