diff --git a/faq.md b/faq.md index d5fa0f58a2a061223eeaddd518a9e4d621f584bf..935ab359ae61ce9e6e43d73c3eadab3513a824c2 100644 --- a/faq.md +++ b/faq.md @@ -2,87 +2,14 @@ title: <i class="fas fa-question-circle"></i> FAQ - Frequently Asked Questions layout: default excerpt: - Collection of Frequently Asked Question (FAQ) about HIFIS Software. + Collection of Frequently Asked Question (FAQ) about HIFIS. --- ## General {:.text-success} -#### [What is the mission of HIFIS Software?][1] -HIFIS Software Services mission is to empower scientists of any domain to -implement and to perpetuate modern scientific software development principles -in order to make research software engineering more sustainable. +#### [What is the mission of HIFIS?][1] +The Helmholtz Infrastructure for Federated ICT Services (HIFIS) ensures an +excellent information environment for outstanding research in all +Helmholtz research fields. -#### [How can HIFIS Software help me as a researcher?][2] -Developing software is an essential part of a modern research process. -Reproducible high-quality research requires a sustainable software devlopment -process. HIFIS Software helps you with four different components: -- [Education & Training](https://software.hifis.net/services#training) -- [Technology Services](https://software.hifis.net/services#technology) -- [Consulting Services](https://software.hifis.net/services#consulting) -- [Community Services](https://software.hifis.net/services#community) - -#### [Whom can I talk to about HIFIS Software in my Helmholtz center?][3] -Visit the [team page](team) for getting contact information. If there is no -HIFIS Software associate in your center yet, we are happy to help to find -and nominate someone in your institute as [contact person][contact]. - -#### [My Helmholtz center is not directly involved into HIFIS Software. Do you still help me?][4] -Yes, of course. HIFIS in general is a Helmholtz-wide platform that aims to -provide offers for **all** Helmholtz centers. - -#### [Is there more in HIFIS than the Software Cluster?][5] -Yes, there exist two more clusters within HIFIS: - -- *Backbone Services* - provide a stable network infrastructure and jointly - usable core services in order to meet the increasing demand for networking - of research and the increasing volume of data in the Helmholtz Association -- *Cloud Services* - offer a federated cloud platform - to the entire scientific community and partners in the long tail of - science - -Visit [www.hifis.net](https://www.hifis.net) for general information about -HIFIS. - -#### [How should I acknowledge HIFIS assistance in a paper?][10] - -Please include something like this: - -> We gratefully acknowledge the HIFIS.net (Helmholtz Federated IT Services) -> Software team for ... (e.g. support with the [components above][2]) - ---- -## Education & Training -{:.text-success} -#### [Which trainings are you able to offer?][6] -Please have a look into our training catalogue. This is a collection of -material that either is developed by external organizations, e.g. -[The Carpentries](https://carpentries.org/), originates from various Helmholtz -centers or is created by HIFIS Software itself. - -#### [Where do I find upcoming training events?][7] -Our [events page](events) lists future events. - -#### [I need a software training for my research group. Can you provide one?][8] -We are very happy to provide trainings for you. Please have a look into our -[events page](events) first, to see future scheduled trainings. If there is no -event that fits your needs, please [contact us][contact]. - ---- -## Technology Services -{:.text-success} -#### [When are first Technology Services available for use?][9] -It is planned to have the first usable services available by mid 2020. You can -visit the [Technology Services](https://software.hifis.net/services#technology) page for further -information. - -[1]: #what-is-the-mission-of-hifis-software -[2]: #how-can-hifis-software-help-me-as-a-researcher -[3]: #whom-can-i-talk-to-about-hifis-software-in-my-helmholtz-center -[4]: #my-helmholtz-center-is-not-directly-involved-into-hifis-software-do-you-still-help-me -[5]: #is-there-more-in-hifis-than-the-software-cluster -[6]: #which-trainings-are-you-able-to-offer -[7]: #where-do-i-find-upcoming-training-events -[8]: #i-need-a-software-training-for-my-research-group-can-you-provide-one -[9]: #when-are-first-technology-services-available-for-use -[10]: #how-should-i-acknowledge-hifis-assistance-in-a-paper -[contact]: mailto:{{ site.contact_mail }} +[1]: #what-is-the-mission-of-hifis