diff --git a/_roadmap/overall/2021-03-01-Tasks-in-March-2021.md b/_roadmap/overall/2021-03-01-Tasks-in-March-2021.md index 5d304c8cba4704cde8e1777f823207544c265cf2..7133322c03a142b13fcd32e692ac3fb6b1f87f76 100644 --- a/_roadmap/overall/2021-03-01-Tasks-in-March-2021.md +++ b/_roadmap/overall/2021-03-01-Tasks-in-March-2021.md @@ -1,6 +1,5 @@ --- date: 2021-03-01 -title: Tasks in March 2021 service: overall --- diff --git a/_roadmap/overall/2022-06-15-user-feedback-process.md b/_roadmap/overall/2022-06-15-user-feedback-process.md new file mode 100644 index 0000000000000000000000000000000000000000..4a9653f8c4abc243aa1805c2d56c4d2a545ec95f --- /dev/null +++ b/_roadmap/overall/2022-06-15-user-feedback-process.md @@ -0,0 +1,18 @@ +--- +date: 2023-06-01 +service: overall +--- + +## Follow-up process on user feedback +HIFIS provides numerous channels that already allow users and user groups to funnel their feedback on HIFIS services. +The tools include +the single point-of-contact [Helpdesk](mailto:support@hifis.net), +direct feedback in the [Helmholtz Cloud Portal](https://helmholtz.cloud/services), +[surveys](https://hifis.net/survey2021), +the Helmholtz Cloud [Service Operation KPI](https://hifis.net/doc/cloud-service-kpi/), +and many more. +Until summer, we will streamline the processes to follow-up on user queries, including selection and priorisation. +We will decide on potential additional or altered formats to systematically obtain user feedback. +Further, the reporting (KPI) will be adapted, +moving a bit away from reflecting the build-up of services, +towards the representation of user acceptance and user satisfaction. diff --git a/_roadmap/overall/2023-07-01-plans-in-incubator-workshop.md b/_roadmap/overall/2023-07-01-plans-in-incubator-workshop.md new file mode 100644 index 0000000000000000000000000000000000000000..229911a6aec0077ad842c8f6d2b4806cf9c33664 --- /dev/null +++ b/_roadmap/overall/2023-07-01-plans-in-incubator-workshop.md @@ -0,0 +1,10 @@ +--- +date: 2023-07-01 +service: overall +--- + +## Incubator Workshop: Presentation of future developments +In the Helmholtz Incubator Workshop to be held in July, +HIFIS will present the envisioned future developments, +especially in the light of the advises given +during [HIFIS evaluation]({% post_url 2022/2022-12-12-evaluation-update %}). diff --git a/_roadmap/overall/2023-09-01-long-term-plans.md b/_roadmap/overall/2023-09-01-long-term-plans.md index ac5aa7a18702ded7632ab3101feb55d27f1f1d3d..48280e4841902ad587e990105ac38a6db880e9d1 100644 --- a/_roadmap/overall/2023-09-01-long-term-plans.md +++ b/_roadmap/overall/2023-09-01-long-term-plans.md @@ -1,9 +1,9 @@ --- date: 2023-09-01 -title: Tasks in September 2023 service: overall --- -## Elaborate on long-term plans -During [HIFIS evaluation]({% post_url 2022/2022-12-12-evaluation-update %}), we were given advise to elaborate on some of the extended future plans of HIFIS, to be put in place from 2025 onwards. -These further details are planned to be worked out until fall 2023. +## Detailed elaboration on long-term plans +Following the first presentation of envisioned future developments of HIFIS +in the Helmholtz Incubator Workshop in July, +further details are planned to be worked out until fall 2023. diff --git a/_roadmap/overall/2023-10-10-hifis-all-hands.md b/_roadmap/overall/2023-10-10-hifis-all-hands.md new file mode 100644 index 0000000000000000000000000000000000000000..bda6b3154afa04f4d6805da949c1fe596508d98d --- /dev/null +++ b/_roadmap/overall/2023-10-10-hifis-all-hands.md @@ -0,0 +1,9 @@ +--- +date: 2023-10-10 +service: overall +--- + +## HIFIS All Hands Meeting +Having worked out the future plans for HIFIS and possibly with a first feedback from the Helmholtz Assembly of Members to be held in September, +we will gather in an all-hands meeting in or nearby Dresden / HZDR. +HIFIS stakeholders such as [SAB](https://hifis.net/sab) and [Federation Board](https://hifis.net/fedboard) will be invited.