From c3e165ca1d50eb366a4fd4513f1ac7083e4f12c1 Mon Sep 17 00:00:00 2001
From: "Uwe Jandt (DESY, HIFIS)" <uwe.jandt@desy.de>
Date: Fri, 31 Mar 2023 09:24:17 +0200
Subject: [PATCH] Overall roadmap points 2023
---
.../overall/2021-03-01-Tasks-in-March-2021.md | 1 -
.../2022-06-15-user-feedback-process.md | 18 ++++++++++++++++++
.../2023-07-01-plans-in-incubator-workshop.md | 10 ++++++++++
_roadmap/overall/2023-09-01-long-term-plans.md | 8 ++++----
_roadmap/overall/2023-10-10-hifis-all-hands.md | 9 +++++++++
5 files changed, 41 insertions(+), 5 deletions(-)
create mode 100644 _roadmap/overall/2022-06-15-user-feedback-process.md
create mode 100644 _roadmap/overall/2023-07-01-plans-in-incubator-workshop.md
create mode 100644 _roadmap/overall/2023-10-10-hifis-all-hands.md
diff --git a/_roadmap/overall/2021-03-01-Tasks-in-March-2021.md b/_roadmap/overall/2021-03-01-Tasks-in-March-2021.md
index 5d304c8cb..7133322c0 100644
--- a/_roadmap/overall/2021-03-01-Tasks-in-March-2021.md
+++ b/_roadmap/overall/2021-03-01-Tasks-in-March-2021.md
@@ -1,6 +1,5 @@
---
date: 2021-03-01
-title: Tasks in March 2021
service: overall
---
diff --git a/_roadmap/overall/2022-06-15-user-feedback-process.md b/_roadmap/overall/2022-06-15-user-feedback-process.md
new file mode 100644
index 000000000..4a9653f8c
--- /dev/null
+++ b/_roadmap/overall/2022-06-15-user-feedback-process.md
@@ -0,0 +1,18 @@
+---
+date: 2023-06-01
+service: overall
+---
+
+## Follow-up process on user feedback
+HIFIS provides numerous channels that already allow users and user groups to funnel their feedback on HIFIS services.
+The tools include
+the single point-of-contact [Helpdesk](mailto:support@hifis.net),
+direct feedback in the [Helmholtz Cloud Portal](https://helmholtz.cloud/services),
+[surveys](https://hifis.net/survey2021),
+the Helmholtz Cloud [Service Operation KPI](https://hifis.net/doc/cloud-service-kpi/),
+and many more.
+Until summer, we will streamline the processes to follow-up on user queries, including selection and priorisation.
+We will decide on potential additional or altered formats to systematically obtain user feedback.
+Further, the reporting (KPI) will be adapted,
+moving a bit away from reflecting the build-up of services,
+towards the representation of user acceptance and user satisfaction.
diff --git a/_roadmap/overall/2023-07-01-plans-in-incubator-workshop.md b/_roadmap/overall/2023-07-01-plans-in-incubator-workshop.md
new file mode 100644
index 000000000..229911a6a
--- /dev/null
+++ b/_roadmap/overall/2023-07-01-plans-in-incubator-workshop.md
@@ -0,0 +1,10 @@
+---
+date: 2023-07-01
+service: overall
+---
+
+## Incubator Workshop: Presentation of future developments
+In the Helmholtz Incubator Workshop to be held in July,
+HIFIS will present the envisioned future developments,
+especially in the light of the advises given
+during [HIFIS evaluation]({% post_url 2022/2022-12-12-evaluation-update %}).
diff --git a/_roadmap/overall/2023-09-01-long-term-plans.md b/_roadmap/overall/2023-09-01-long-term-plans.md
index ac5aa7a18..48280e484 100644
--- a/_roadmap/overall/2023-09-01-long-term-plans.md
+++ b/_roadmap/overall/2023-09-01-long-term-plans.md
@@ -1,9 +1,9 @@
---
date: 2023-09-01
-title: Tasks in September 2023
service: overall
---
-## Elaborate on long-term plans
-During [HIFIS evaluation]({% post_url 2022/2022-12-12-evaluation-update %}), we were given advise to elaborate on some of the extended future plans of HIFIS, to be put in place from 2025 onwards.
-These further details are planned to be worked out until fall 2023.
+## Detailed elaboration on long-term plans
+Following the first presentation of envisioned future developments of HIFIS
+in the Helmholtz Incubator Workshop in July,
+further details are planned to be worked out until fall 2023.
diff --git a/_roadmap/overall/2023-10-10-hifis-all-hands.md b/_roadmap/overall/2023-10-10-hifis-all-hands.md
new file mode 100644
index 000000000..bda6b3154
--- /dev/null
+++ b/_roadmap/overall/2023-10-10-hifis-all-hands.md
@@ -0,0 +1,9 @@
+---
+date: 2023-10-10
+service: overall
+---
+
+## HIFIS All Hands Meeting
+Having worked out the future plans for HIFIS and possibly with a first feedback from the Helmholtz Assembly of Members to be held in September,
+we will gather in an all-hands meeting in or nearby Dresden / HZDR.
+HIFIS stakeholders such as [SAB](https://hifis.net/sab) and [Federation Board](https://hifis.net/fedboard) will be invited.
--
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