anything i can do get things done faster

faq.md

@@ -32,8 +32,11 @@ The
 and 
 [Support platform](https://software.hifis.net/services/consulting) is already available.
 
+#### [Anything I can do to get things done faster?][4]
+We have several pilot services and installations running. Please [contact our HIFIS Office](mailto:office@hifis.net) if you need urgent assistance.
 
-#### [My Helmholtz center is not directly involved into HIFIS. Do you still help me?][4]
+
+#### [My Helmholtz center is not directly involved into HIFIS. Do you still help me?][5]
 Yes, of course. HIFIS is a Helmholtz-wide platform that aims to
 provide offers for **all** Helmholtz centers. 
 Please [contact our HIFIS Office](mailto:office@hifis.net) or any of the [HIFIS team members](/team) to get assistance.
@@ -51,5 +54,6 @@ Please include the following text:
 [1]: #what-is-the-mission-of-hifis
 [2]: #how-can-hifis-software-help-me-as-a-researcher
 [3]: #when-will-this-happen
-[4]: #my-helmholtz-center-is-not-directly-involved-into-hifis-do-you-still-help-me
+[4]: #anything-faster
+[5]: #my-helmholtz-center-is-not-directly-involved-into-hifis-do-you-still-help-me
 [10]: #how-should-i-acknowledge-hifis-assistance-in-a-paper