FAQ: Define user groups to address

FAQ need to be refined.

We should define target groups and questions+answers, as well as links between them.

For Q&A, I propose to add new issues with FAQ tag each.

added FAQ label

Proposal for user groups:

• Scientific user from in- or outside Helmholtz
• IT Helpdesk/Deciders in Helmholtz Centers
• External more generally interested people (funders, boards, non German IT initiatives)

assigned to @andreasfk

changed the description

Some ideas:

• Which services does HIFIS and the Helmholtz Cloud provide?
  • maybe more specific questions? depending on personas?
• ...
• #98 (closed) Where can I find the most relevant Documents on HIFIS?
• #97 (closed) For my scientific work, I want to do workflow X. Can you help me with that?
• #96 (closed) How do I register a service for Helmholtz Cloud?
• #100 (closed) How do I register a group / virtual organization? And why should I?
• ...

related issue #105 (closed)

For Helmholtz Cloud, one prominent target group are help desk teams at providing centers.
Most of the information they need are described in the technical documentation. But we need a good navigation to those answers.
FAQ can be a possible way to improve. I guess, we will have a lot of FAQ. So perhaps we also need a navigation (chapters?) for them.

Will be part of the unification of software.hifis.net + hifis.net (Quickstart lane).

closed