HIFIS provides numerous IT services for Helmholtz and collaboration partners, ranging from cloud and technology services to education, consulting, and community building.
From users of these services, we obtain feedback on the quality and potential future developments via various channels.
On top of that, we are especially interested in obtaining information from colleagues in Helmholtz that are *not* already closely related to HIFIS services.
We would like to know more on user's needs and wishes, and maybe organisational bottlenecks, so we can address these in our future service portfolio.
We would like to know more on users' needs and wishes, and maybe organisational bottlenecks, so we can address these in our future service portfolio.
With this motivation in mind, we surveyed a subset of employees of most Helmholtz centres and asked them to anonymously report on their usage and practices of IT services in their field of work, also on software development practices, if that applied for the questioned user.
Dworatzyk, Katharina authored