Q013: Missing an option like "No for a good reason; I know why"
Currently, all answers imply that, if the user does not use service xyz, this is because either the user is not allowed to choose the right one or just has no idea of the service. It excludes the possibility that the user consciously and with a good reason decided against it.
I consider this critical to not insult people.
I propose to change the last option from "No, because I don’t like it" to
No, it does not work for me