Collection of Frequently Asked Question (FAQ) about HIFIS.
---
## General
## General Questions about HIFIS
{:.text-success}
<detailsclass="my-3">
<summary>
<strongid="what-is-the-mission-of-hifis"><ahref="#what-is-the-mission-of-hifis">What is the mission of HIFIS?</a></strong>
<strongid="what-is-the-mission-of-hifis">What is the mission of HIFIS?</strong>
</summary>
<div>
<b>Our Aim</b>
...
...
@@ -33,67 +33,66 @@ At the same time, the significance of a sustainable software development for the
<detailsclass="my-3">
<summary>
<strongid="how-can-hifis-help-me-as-a-researcher"><ahref="#how-can-hifis-help-me-as-a-researcher">How can HIFIS help me as a researcher?</a></strong>
<strongid="timeline">What is the timeline for HIFIS?</strong>
</summary>
<div>
<p>The purpose of HIFIS is to support science and scientists. Within the HIFIS platform, we are building:</p>
<ul>
<li>The <ahref="https://helmholtz.cloud"><strong>Helmholtz Cloud</strong></a>, providing a portfolio of seamlessly accessible IT services to simplify your daily work.</li>
<li>All cloud services and software trainings and support are free of charge!</li>
<li>A <strong>Helmholtz-wide login mechanism</strong>, the <ahref="https://aai.helmholtz.de">Helmholtz AAI</a>,</li>
<li>A stable, high-bandwidth <strong>network infrastructure</strong> connecting all Helmholtz centers,</li>
<li><ahref="{{ "services/software-overview"|relative_url}}"><strong>Software services</strong></a> to provide you with a common platform,
<ahref="{% link events.md %}">training</a> and
<ahref="{% link services/software/consulting.html %}">support</a> for high-quality sustainable software development.</li>
</ul>
<p>The HIFIS platform was set up in 2019, with basic infrastructure services (AAI) and pilot services online since 2020. The <ahref="{% post_url 2020/10/2020-10-13-initial-service-portfolio %}">initial cloud service portfolio has been made public</a> by
end of 2020;
the production version of the <ahref="{% post_url 2021/11/2021-11-17-CloudPortal %}">Helmholtz Cloud Portal was made available</a> by November 2021.
The finalisation of the cloud rulebook and GDPR compliant agreement is planned during 2022.</p><p>
Please also refer to our <ahref="{{ "roadmap"|relative_url}}"><strong>HIFIS Roadmap</strong></a> to stay up to date.
</p>
</div>
</details>
<detailsclass="my-3">
<summary>
<strongid="how-can-i-access-cloud-services"><ahref="#how-can-i-access-cloud-services">How can I access Cloud Services?</a></strong>
<strongid="where-can-i-register-for-a-newsletter">Where can I register for a newsletter?</strong>
</summary>
<div>
<p>Find all our Cloud Services, as well as any usage details and conditions at the
<p>It is easier than ever before, since you do not need to create new accounts with new passwords!
Just search for “Helmholtz AAI” when logging in and use your home institute’s credentials.</p>
<p>Please
<ahref="https://aai.helmholtz.de/tutorial/2021/06/23/how-to-helmholtz-aai.html"><strong>refer to our illustrated tutorial on how to access Cloud Services via Helmholtz AAI</strong></a>
for more details.</p>
<p>Since July 2022, HIFIS is sending quarterly newsletters via <code class="language-plaintext highlighter-rouge">newsletter@hifis.net</code>. You are invited to register to never miss any news and upcoming events! Newsletters published so far can be <a href="{% link newsletter/index.md %}">found here</a>.</p>
<p>Either register <a href="mailto:sympa@desy.de?subject=sub%20hifis-newsletter">by sending a registration mail</a> or
<ahref="https://lists.desy.de/sympa/subscribe/hifis-newsletter">register here</a>, where you can also unregister.</p>
<p>To stay updated on general HIFIS news, you are invited to check out
<ahref="{{ site.feed.collections.posts.path | relative_url }}">our RSS news feed</a>—besides, of course, regularly checking our website and <ahref="news">news section!</a></p>
</div>
</details>
<detailsclass="my-3">
<summary>
<strongid="timeline"><ahref="#timeline">What is the timeline for HIFIS?</a></strong>
<strongid="how-should-i-acknowledge-hifis-assistance-in-a-publication">How should I acknowledge HIFIS assistance in a publication?</strong>
</summary>
<div>
<p>The HIFIS platform was set up in 2019, with basic infrastructure services (AAI) and pilot services online since 2020. The <ahref="{% post_url 2020/10/2020-10-13-initial-service-portfolio %}">initial cloud service portfolio has been made public</a> by
end of 2020;
the production version of the <ahref="{% post_url 2021/11/2021-11-17-CloudPortal %}">Helmholtz Cloud Portal was made available</a> by November 2021.
The finalisation of the cloud rulebook and GDPR compliant agreement is planned during 2022.</p><p>
Please also refer to our <ahref="{{ "roadmap"|relative_url}}"><strong>HIFIS Roadmap</strong></a> to stay up to date.
</p>
<p>Please include the following text:</p>
<blockquote>
<p>We gratefully acknowledge the HIFIS (Helmholtz Federated IT Services)
team for … (e.g. support with the <ahref="#how-can-hifis-help-me-as-a-researcher">components above</a>)</p>
</blockquote>
</div>
</details>
## Access and Service Portfolio
{:.text-success}
<detailsclass="my-3">
<summary>
<strongid="where-can-i-register-for-a-newsletter"><ahref="#where-can-i-register-for-a-newsletter">Where can I register for a newsletter?</a></strong>
<strongid="how-can-i-access-cloud-services">How can I access Cloud Services?</strong>
</summary>
<div>
<p>Since July 2022, HIFIS is sending quarterly newsletters via <code class="language-plaintext highlighter-rouge">newsletter@hifis.net</code>. You are invited to register to never miss any news and upcoming events! Newsletters published so far can be <a href="{% link newsletter/index.md %}">found here</a>.</p>
<p>Either <a href="mailto:sympa@desy.de?subject=sub%20hifis-newsletter">register by clicking on this link and sending a registration mail</a> or
<ahref="https://lists.desy.de/sympa/subscribe/hifis-newsletter">register here—you can also unregister here</a>.</p>
<p>To stay updated on general HIFIS news, you are invited to check out
<ahref="{{ site.feed.collections.posts.path | relative_url }}">our RSS news feed</a>—besides, of course, regularly checking our website and <ahref="news">news section!</a></p>
<p>Find all our Cloud Services, as well as any usage details and conditions at the
<p>It is easier than ever before, since you do not need to create new accounts with new passwords!
Just search for “Helmholtz AAI” when logging in and use your home institute’s credentials.</p>
<p>Please
<ahref="https://aai.helmholtz.de/tutorial/2021/06/23/how-to-helmholtz-aai.html"><strong>refer to our illustrated tutorial on how to access Cloud Services via Helmholtz AAI</strong></a>
for more details.</p>
</div>
</details>
<detailsclass="my-3">
<summary>
<strongid="my-helmholtz-center-is-not-directly-involved-into-hifis-do-you-still-help-me"><ahref="#my-helmholtz-center-is-not-directly-involved-into-hifis-do-you-still-help-me">My Helmholtz center is not directly involved into HIFIS. Do you still help me?</a></strong>
<strongid="my-helmholtz-center-is-not-directly-involved-into-hifis-do-you-still-help-me">My Helmholtz center is not directly involved into HIFIS. Do you still help me?</strong>
</summary>
<div>
<p>Yes, of course. HIFIS is a Helmholtz-wide platform that aims to
...
...
@@ -102,19 +101,22 @@ At the same time, the significance of a sustainable software development for the
</div>
</details>
## HIFIS for Scientists
{:.text-success}
<detailsclass="my-3">
<summary>
<strongid="how-should-i-acknowledge-hifis-assistance-in-a-publication"><ahref="#how-should-i-acknowledge-hifis-assistance-in-a-publication">How should I acknowledge HIFIS assistance in a publication?</a></strong>
<strongid="how-can-hifis-help-me-as-a-researcher">How can HIFIS help me as a researcher?</strong>
</summary>
<div>
<p>Please include the following text:</p>
<blockquote>
<p>We gratefully acknowledge the HIFIS (Helmholtz Federated IT Services)
team for … (e.g. support with the <ahref="#how-can-hifis-help-me-as-a-researcher">components above</a>)</p>
</blockquote>
<p>The purpose of HIFIS is to support science and scientists. Within the HIFIS platform, we are building:</p>
<ul>
<li>The <ahref="https://helmholtz.cloud"><strong>Helmholtz Cloud</strong></a>, providing a portfolio of seamlessly accessible IT services to simplify your daily work.</li>
<li>All cloud services and software trainings and support are free of charge!</li>
<li>A <strong>Helmholtz-wide login mechanism</strong>, the <ahref="https://aai.helmholtz.de">Helmholtz AAI</a>,</li>
<li>A stable, high-bandwidth <strong>network infrastructure</strong> connecting all Helmholtz centers,</li>
<li><ahref="{{ "services/software-overview"|relative_url}}"><strong>Software services</strong></a> to provide you with a common platform,
<ahref="{% link events.md %}">training</a> and
<ahref="{% link services/software/consulting.html %}">support</a> for high-quality sustainable software development.</li>