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Commit c3e165ca authored by Uwe Jandt (DESY, HIFIS)'s avatar Uwe Jandt (DESY, HIFIS)
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Overall roadmap points 2023

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---
date: 2021-03-01
title: Tasks in March 2021
service: overall
---
......
---
date: 2023-06-01
service: overall
---
## Follow-up process on user feedback
HIFIS provides numerous channels that already allow users and user groups to funnel their feedback on HIFIS services.
The tools include
the single point-of-contact [Helpdesk](mailto:support@hifis.net),
direct feedback in the [Helmholtz Cloud Portal](https://helmholtz.cloud/services),
[surveys](https://hifis.net/survey2021),
the Helmholtz Cloud [Service Operation KPI](https://hifis.net/doc/cloud-service-kpi/),
and many more.
Until summer, we will streamline the processes to follow-up on user queries, including selection and priorisation.
We will decide on potential additional or altered formats to systematically obtain user feedback.
Further, the reporting (KPI) will be adapted,
moving a bit away from reflecting the build-up of services,
towards the representation of user acceptance and user satisfaction.
---
date: 2023-07-01
service: overall
---
## Incubator Workshop: Presentation of future developments
In the Helmholtz Incubator Workshop to be held in July,
HIFIS will present the envisioned future developments,
especially in the light of the advises given
during [HIFIS evaluation]({% post_url 2022/2022-12-12-evaluation-update %}).
---
date: 2023-09-01
title: Tasks in September 2023
service: overall
---
## Elaborate on long-term plans
During [HIFIS evaluation]({% post_url 2022/2022-12-12-evaluation-update %}), we were given advise to elaborate on some of the extended future plans of HIFIS, to be put in place from 2025 onwards.
These further details are planned to be worked out until fall 2023.
## Detailed elaboration on long-term plans
Following the first presentation of envisioned future developments of HIFIS
in the Helmholtz Incubator Workshop in July,
further details are planned to be worked out until fall 2023.
---
date: 2023-10-10
service: overall
---
## HIFIS All Hands Meeting
Having worked out the future plans for HIFIS and possibly with a first feedback from the Helmholtz Assembly of Members to be held in September,
we will gather in an all-hands meeting in or nearby Dresden / HZDR.
HIFIS stakeholders such as [SAB](https://hifis.net/sab) and [Federation Board](https://hifis.net/fedboard) will be invited.
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